SHOPIFY CSV GUIDE

UTF-8 and header troubleshooting

Unexpected symbols after import often indicate that a CSV was not saved with UTF-8 encoding. Shopify also says that product CSV header names need to match its template exactly, including case.

A small, safe troubleshooting pass

• Save or export as UTF-8 CSV, not a legacy regional text encoding.
• Keep headers on the first row and compare them with Shopify's current sample template.
• Use commas as delimiters; quote fields containing commas, quotes, or line breaks.
• If a file reports illegal quoting, look for a missing quote or a quote that was not escaped by doubling it.

Catalog Guard accepts standard quoted comma, quote, and multiline fields in the browser. It stops with a local error for unclosed quotes, extra characters after a closing quote, inconsistent rows, or duplicate headers. This is a safety check, not a guarantee that Shopify will accept an import.

Read Shopify's official import troubleshooting and its CSV file guidance.

Catalog Guard is independent and not affiliated with or certified by Shopify.